From Order to Delivery

Each of our products is unique and special as we are not dealing with a mass plantation of Bonsai trees.
Please double check and confirm before you purchase. We generally have a “NO RETURN NO EXCHANGE POLICY”, however, we will give you a 2 week warranty to return the item if there is any damage or problem on our part. For further details please be sure to read our Returns & Exchanges policy.
The best thing when you purchase from us is that all shipping fees, taxes and duties are free of charge. All you have to do is order and wait.
It will take only about 3-4 weeks from order date for your Bonsai to be delivered. Our delivery method is shown below. A detailed report will be sent to you by e-mail.